The Americano Logo

Host/Hostess

Scottsdale, ArizonaFull-time
$17 - $19 hourly
About the Job
About Us:
Tell Your Friends Arizona and The Americano are both vibrant dining destinations that blend exceptional cuisine, live entertainment, and a welcoming atmosphere. We’re dedicated to providing unforgettable experiences for our guests and cultivating a team that embodies our commitment to excellence.

Job Description:
We are seeking a friendly, energetic, and organized Host/Hostess to be the first point of contact for our guests. The ideal candidate will have excellent communication skills, a professional demeanor, and a passion for creating a warm and inviting environment. This position requires flexibility and availability for late-night hours, as we are a lively destination for both dining and entertainment.

Key Responsibilities:
  • Greet and welcome guests upon arrival with a smile and a positive attitude.
  • Manage reservations and walk-ins using our reservation system, ensuring an even and efficient seating flow.
  • Maintain an organized and clean host station and entrance area.
  • Provide accurate wait times and communicate seating arrangements effectively to guests.
  • Assist in creating a welcoming ambiance, working with the team to enhance the guest experience.
  • Address guest inquiries and resolve concerns promptly and professionally.
  • Collaborate with servers, bartenders, and the management team to maintain a seamless guest experience.
  • Uphold a high standard of professionalism and energy during late-night shifts.

Qualifications:
  • Previous experience as a host/hostess or in customer service is preferred but not required.
  • Outstanding interpersonal and communication skills.
  • Ability to remain calm and composed in a fast-paced, high-energy environment.
  • Strong organizational skills and attention to detail.
  • Availability to work evenings, weekends, late nights, and holidays as needed.

Why Join Us:
  • Competitive pay and benefits.
  • A dynamic and inclusive work environment.
  • Opportunities for growth and development within our company.
  • The chance to be part of a one-of-a-kind dining and entertainment experience.

How to Apply:
If you’re ready to join our team and help us create memorable experiences for our guests, apply now! Please submit your resume and a brief cover letter highlighting your customer service experience and why you’d be a great fit for Tell Your Friends Arizona.

Tell Your Friends Arizona is an equal opportunity employer and celebrates diversity in the workplace.

Job Type: Full-time.

Pay: $17.00 per hour.

Benefits:
  • Employee discount.
  • Flexible schedule.
  • Health insurance.

Shift:
  • 8 hour shift.
  • Day shift.
  • Night shift.

Experience:
  • Host/Hostess Experience: 1 year (Preferred).
  • OpenTable Experience: Required.

Shift availability:
  • Night Shift.

Work Location: In person.